🇶🇦 Qatar Emergency Numbers : Complete Guide to Police, Ambulance, Fire & All Helpline Services
Emergencies can happen at any moment — a medical crisis, a road accident, a fire, or even a lost passport. In such moments, every second counts.
If you’re living in or visiting Qatar, knowing the right emergency numbers can save your life or someone else’s.
Qatar’s emergency system is highly organized, multilingual, and free for everyone — citizens, residents, and visitors alike. This article provides a comprehensive guide to all emergency numbers in Qatar (2025), from the main 999 hotline to specialized services like Al Fazaa Police (191), Hamad Ambulance, and Mental Health Helplines.
1. Main Emergency Number in Qatar: 999
The primary emergency number in Qatar is 999, and it connects you instantly to police, ambulance, and fire services.
It operates 24/7 and is available in multiple languages, including Arabic, English, French, Urdu, Tagalog, and Chinese — ensuring help is accessible for both locals and expatriates.
When should you dial 999?
You should call 999 in any of the following emergencies:
- A fire outbreak or explosion
- Serious injury or life-threatening medical emergency
- A traffic accident
- A crime in progress (theft, assault, etc.)
- When someone is unconscious or not breathing
- When you suspect gas leaks or major public danger
What happens when you call 999?
- The operator answers and asks for details.
- You should clearly state your name, location, and the type of emergency.
- The call center will dispatch the nearest unit — ambulance, police, or fire truck.
- Stay on the line for further instructions.
Tip: If you’re not sure what kind of help you need, just dial 999 — the operator will transfer your call to the correct department.
2. Al Fazaa Police Qatar — Rescue & Security Helpline (191)
The Al Fazaa Police are Qatar’s special rescue and response unit under the Ministry of Interior.
Their helpline number is 191, available 24 hours a day.
What does Al Fazaa Police do?
- Responds rapidly to emergency calls, accidents, and crimes.
- Provides rescue operations during disasters or incidents.
- Helps maintain public security during major events.
- Supports regular police units during high-risk operations.
They are easily recognized by their black and white patrol cars. Al Fazaa officers are highly trained and form part of the Internal Security Force (Lekhwiya) network.
If you are in an urgent situation where someone’s safety is at risk, or you need rescue support — dial 191.
3. Fire & Civil Defence Department (999)
In case of fire, smoke, or hazardous material exposure, contact Qatar Civil Defence by dialing 999.
The operator will redirect your call to the nearest fire station.
What to do during a fire:
- Leave the building immediately.
- Call 999 and provide your address clearly.
- Do not attempt to use elevators.
- Wait for instructions from Civil Defence.
The Civil Defence Department also offers fire safety training programs and inspection services for homes, offices, and industrial buildings.
Their quick response system ensures that firefighters reach most locations in under 10 minutes.
4. Ambulance & Medical Emergency Numbers
The Hamad Medical Corporation (HMC) operates Qatar’s national ambulance service. It is one of the fastest and most efficient emergency medical systems in the Middle East.
| Service | Number | Description |
|---|---|---|
| Emergency Ambulance (HMC) | 999 | For all life-threatening medical emergencies |
| Hamad General Hospital (Accident & Emergency) | +974 4439 2111 | Central emergency department |
| Hamad Medical Corporation (General) | +974 4439 2222 | Hospital inquiries |
| Hamad Ambulance Command Center | 999 | For ambulance dispatch |
| Poison Control / Accident Help | 999 | Call for poisoning or chemical exposure |
Ambulance response time:
The ambulance service in Qatar is extremely prompt — most arrive within 8 minutes.
Each vehicle is equipped with:
- Advanced medical technology
- One Emergency Medical Technician (EMT)
- One Intermediate Paramedic
- Multilingual staff trained in Arabic and English
Are ambulance services free in Qatar?
Yes ✅
All emergency medical services are completely free, regardless of nationality or health insurance status.
5. Mental Health Helplines and Psychological Support
Qatar’s Ministry of Public Health and Weyak Mental Health Organization have launched several initiatives for mental well-being.
| Service | Helpline | Description |
|---|---|---|
| Weyak Mental Health Helpline | 0800 9395 | Confidential counseling & support |
| Hamad General Hospital Psychiatric Dept. | +974 4439 2111 | Emergency mental health services |
| Al Wakra Hospital Mental Health | +974 4011 4444 | Regional mental health clinic |
| Al Khor Hospital | +974 4474 5555 | Psychiatric treatment available |
These services support individuals dealing with anxiety, depression, trauma, or emotional distress.
All calls are confidential and handled by trained professionals.
6. Emergency Services for the Deaf — 992
Qatar is among the few countries offering specialized emergency communication services for the hearing-impaired.
- Emergency Number: 992
- Email: 992@moi.gov.qa
- Options Available:
- Video call via 3G camera for sign-language communication.
- Send an SMS describing your emergency (mention ambulance/fire/police, your name, and address).
- Send an email in case SMS or video isn’t possible.
7. Utility & Public Safety Hotlines
| Department | Number | Description |
|---|---|---|
| Kahramaa (Electricity & Water) | 991 | Report leaks, outages, or hazards |
| Baladiya (Municipality) | 184 | For hygiene, waste, and city complaints |
| Qatar Gas Emergency | 4459 8911 | For gas leaks or pipeline issues |
| Qatar Energy Emergency | 4440 7400 | Energy facility safety issues |
| Qatar Airways 24-Hour Helpline | +974 4023 0000 | Flight or security-related emergencies |
If you face a power outage, gas leak, or municipal hazard, call these numbers directly for fast assistance.
8. Road & Traffic Emergencies
Traffic incidents are one of the most common emergencies. Qatar has a dedicated Traffic Police Division under the Ministry of Interior.
| Service | Number | Details |
|---|---|---|
| Traffic Accidents / Road Emergencies | 999 | Report accidents or roadblocks |
| Traffic Violations / Fines | +974 234 4444 | General inquiries |
| Vehicle Towing or Assistance | 999 | Police can dispatch help |
| Mowasalat (Karwa) | +974 4458 8888 | Public bus or taxi issues |
Traffic police arrive quickly at most accident scenes and manage road safety efficiently, especially during rush hours and large public events.
9. Embassies & Foreign Nationals Emergency Helplines
If you are an expat or tourist and face legal, medical, or passport-related emergencies, you should contact your embassy.
| Embassy | Contact |
|---|---|
| Indian Embassy | +974 4425 5777 |
| Philippine Embassy | +974 4483 1585 |
| British Embassy | +974 4496 2000 |
| U.S. Embassy | +974 4496 6000 |
| Canadian Embassy (via Kuwait) | +965 2256 3025 |
| Australian Embassy (via Riyadh) | +966 11 250 0900 |
For lost or stolen passports, contact your embassy immediately and file a police report at the nearest station.
10. Hospitals with 24/7 Emergency Care
| Hospital | Area | Contact |
|---|---|---|
| Hamad General Hospital | Doha | +974 4439 2111 |
| Al Wakra Hospital | Al Wakra | +974 4011 4444 |
| Al Khor Hospital | Al Khor | +974 4474 5555 |
| The Cuban Hospital | Dukhan | +974 4015 8888 |
| Heart Hospital | Doha | +974 4439 2222 |
| Women’s Wellness & Research Center | Doha | +974 4026 2222 |
All these hospitals have advanced emergency departments equipped to handle trauma, cardiac arrest, childbirth, and severe injuries.
11. Fire Safety & Prevention Tips in Qatar
Fire incidents are rare but can be devastating.
Follow these Civil Defence safety recommendations:
- Install smoke detectors in every room.
- Avoid overloading electrical sockets.
- Do not use open flames near flammable materials.
- Store gas cylinders outside and away from sunlight.
- Keep fire extinguishers handy.
You can request a fire safety inspection from Civil Defence by calling 999.
12. Other Useful Helplines in Qatar
| Service | Number |
|---|---|
| Emergency for Deaf | 992 |
| Directory Assistance | 180 |
| Qatar Airways Emergency | +974 4023 0000 |
| Commercial Bank Emergency | +974 4449 5095 |
| Qatar Civil Defence | 999 |
| Qatar Traffic Dept. | 999 |
| Baladiya Complaints | 184 |
| Kahramaa Support | 991 |
13. People Also Ask (FAQ)
🔹 What is 911 in Qatar?
Qatar does not use 911. Instead, the main emergency hotline is 999.
🔹 What is 999 in Qatar?
999 connects you to police, ambulance, and fire services and operates 24 hours a day.
🔹 What is 112 in Qatar?
112 is an international emergency backup number that redirects to 999 within Qatar.
🔹 What is 191 in Qatar?
191 is the Al Fazaa Police hotline for emergency rescue and law enforcement.
🔹 Is medical emergency free in Qatar?
Yes, emergency medical services are free for everyone.
🔹 Are emergency services multilingual?
Yes, operators at 999 speak Arabic, English, Tagalog, Urdu, and other major languages.
14. Emergency Terms in Arabic (For Expats)
| English Term | Arabic Translation |
|---|---|
| Police | شرطة (Shurta) |
| Ambulance | إسعاف (Is’aaf) |
| Fire | حريق (Hareeq) |
| Help | مساعدة (Musaada) |
| Accident | حادث (Hadith) |
| Emergency | طوارئ (Tawari’) |
Learning these basic words can help you communicate faster with locals during emergencies.
15. Summary: Qatar Emergency Number List 2025
| Service | Number | Description |
|---|---|---|
| Main Emergency (Police, Ambulance, Fire) | 999 | Central hotline |
| Al Fazaa Police | 191 | Rescue and rapid response |
| Kahramaa | 991 | Electricity & water emergencies |
| Emergency for Deaf | 992 | SMS, video, or email service |
| Hamad Hospital A&E | +974 4439 2111 | Main emergency department |
| HMC General Line | +974 4439 2222 | Medical inquiries |
| Weyak Helpline | 0800 9395 | Mental health support |
| Qatar Gas Emergency | 4459 8911 | Gas leak emergencies |
| Qatar Airways 24/7 Helpline | +974 4023 0000 | Flight support |
| British Embassy | +974 4496 2000 | For UK nationals |
| Indian Embassy | +974 4425 5777 | For Indian nationals |
| U.S. Embassy | +974 4496 6000 | For U.S. citizens |
16. Final Thoughts
Qatar’s emergency services are among the most advanced in the Middle East, combining efficiency, technology, and multilingual accessibility.
From the 999 hotline to Al Fazaa Police, fire services, and mental health hotlines, the system ensures immediate response and public safety 24/7.
Before you travel or relocate to Qatar:
- Save these numbers in your phone.
- Share them with your family and friends.
- Keep your address and location pinned for quick access.
Because in an emergency — seconds matter.
